Digital Maturity Assessment 2023
The Scottish Government and COSLA have published a summary of the results of the digital maturity survey of NHS Health Boards, Health and Social Care Partnerships (HSCPs), and local authorities in Scotland for 2023.
The Scottish Government and COSLA commissioned research and insights consultancy Meisterworks to undertake the digital maturity survey across Scotland’s health and social care landscape. NHS Boards, HSCPs and local authorities were invited to participate by completing self-assessments via a shared platform. The maturity assessment covered three core themes – readiness, capabilities and infrastructure.
The survey follows a similar exercise carried out in 2019. Some additional sections were added in 2023 and, where appropriate, some questions were re-framed. Organisations who completed the 2023 survey can access their 2019 results for comparison.
The independent report provides a national summary of findings, with no information relating to individual participating organisations published here, and no comparisons between individual organisations. The Annex provides information on the methodology used.
Follow the links below for sections one to eleven of the report.
- Section one: Background and introduction
- Section two: Overview and progress
- Section three: Digital practices do not yet fully permeate the Scottish healthcare and social care landscape & integrated care systems remain digitally disintegrated
- Section four: Digital maturity varies significantly across the Scottish healthcare and social care landscape
- Section five: Technology basics are not yet consistently a foregone conclusion
- Section six: National solutions are not yet fully adopted
- Section seven: Workforce accepting of digital transformation, but lacking skills and tools
- Section eight: Digital operating models are winning & rich intelligence capabilities can support digital management
- Section nine: Digital access to healthcare and social care services is not yet well developed & most digital management groups are aware of needing to operate sustainably
- Section ten: Some core digital capabilities could benefit from functional upgrades
- Section eleven: Annex – Explanatory Notes
You can read more about our Digital Maturity work here.