Digital Maturity Assessment 2023 – Section Eight
Digital operating models are winning
Across the digital maturity assessment, organisations who have embraced digital ways of working as part of their management infrastructure and can draw on digital resources to support their plans and decisions, outperformed organisations who operate in a less embedded way.
Key attributes for effective digital management included embracing digital ways of working both amongst leadership and throughout the organisation, practicing mature digital transformation methodologies that are inclusive of stakeholders from across the organisation at every step from planning to execution, and ensuring appropriate resourcing for digital projects that includes change management requirements and benefits realisation activities.
Rich intelligence capabilities can support digital management
Organisations who scored high in the Business and Clinical Intelligence category tended to also score higher for management-related categories (Strategic Alignment, Leadership, Resourcing, Governance, Information Governance), supporting the hypothesis that data-driven approaches support better management of digital transformation and digital operations.
