You can find general information here on the MyCare.scot service that has now gone live for dermatology patient in NHS Lanarkshire and will be rolled out progressively across Scotland in coming months.
Your local NHS Health Board or council will contact you directly when the service is available in your area. In the meantime, our national roll out plan setting out our approach, is available at Gov.scot and you can find more information at the MyCare.scot website.
Background
MyCare.scot is an online service that will change how you access your health and social care information and interact with services. It is part of a national programme called the Digital Front Door, being developed by NHS Education for Scotland (NES), in partnership with the Scottish Government and COSLA.
Our Digital Health and Care Strategy commits to people having greater access to their health and social care information. MyCare.scot is an exciting milestone, and the first step in transforming how we interact with health and social care services, bringing care closer to home.
On 3 December 2025, the first version of MyCare.scot was launched in Lanarkshire for a group of dermatology patients. As part of our commitment for everyone in Scotland to have access to MyCare.scot, this will be made available in some form across the whole eligible population from April 2026, with users provided with a secure log-in, access to some personal information, and access to the health and social care service finder.
As the service develops, people will be able to do more, such as booking appointments and checking test results. By starting small and launching early, we can make sure we respond to user feedback and better support health and social care services where and when needed.
We are developing the service incrementally, following guidelines from the Digital Scotland Service Standard. This means that we will launch parts of the service as they become available, and in response to user and system needs. This will help us ensure that the service is robust, safe, secure, and easy to use.
MyCare.scot is an important step in our stated commitment to a ‘Digital First’ approach, but it doesn’t replace other ways of accessing health and social care information. It simply offers people more choice about how and when they can find the information they need.
The service will mean staff working in health and social care spend less time on administration and more on care. It will help to ease delays and reduce missed appointments. It also supports Scotland’s move towards a greener health and social care system, through tools such as digital letters and booking systems.
We have published a public high-level roll out plan at Gov.scot.
Inclusion and engagement
We believe that everyone in Scotland should have easy access to the care they need.
We have a long-standing commitment to digital inclusion and ensuring that everyone who wants to use digital options is supported to do so. We also have a legal duty to work to eliminate discrimination and encourage the advancement of equality of opportunity, and our equalities and inclusion work will continue to be a feature of the Digital Front Door’s development.
Our full EQIA is currently being updated and will be published as soon as it is ready.
Frequently Asked Questions
We’ve included answers to a few commonly asked questions below. We will add to these over time, as the service develops.
MyCare.scot is initially being launched as an online service, in line with good practice and reflecting established accessibility requirements. In line with the recently published Service Renewal Framework, our aim is to have a platform that reflects that experience and expectation and is easy to use, accessible and inclusive. As we develop the service, over time, MyCare.scot will have the look and feel of downloadable apps that you are likely already using, such as internet banking, shopping and travel.
We will develop MyCare.scot incrementally, which means we will launch the first version of MyCare.scot with a limited number of features, to allow us to test it and make sure it is fit for purpose. This is just the first step – working collaboratively with users and the wider system, we will add more features and functionality to MyCare.scot and roll it out more widely in 2026 and 2027.
The initial version of MyCare.scot has launched to dermatology outpatients in Lanarkshire for testing before it will be made available in some form to all eligible people in Scotland from April 2026.
MyCare.scot is run by a national programme called Digital Front Door (DFD), managed by NHS Education for Scotland in partnership with Scottish Government and COSLA. We are working with health and social care colleagues and users across Scotland to develop an online service which will change how people access their health and social care information.
Your local health board or council will get in touch with you directly at the right time, to invite you to start using the first version of MyCare.scot.
The first version of MyCare.scot has launched in Lanarkshire. It will be available to a small group of users to allow for the service to be safely and thoroughly tested, so we can learn and understand what works and be better informed about what people want and need in future versions.
We are developing the service in collaboration with people who will be using it, following best practice guidelines set out by the Digital Scotland Service Standard, which encourages an iterative approach to service design.
We are working with health and social care organisations across Scotland to assess their readiness to start using MyCare.scot.
This first version is just the start. Over time, MyCare.scot will have more functionality and be able to offer a wide range of services, offering people more choice about when, where and how they access their health and social care information.
We are developing MyCare.scot incrementally, so we can be sure it is fit for purpose and works as it should. We know that one of the main things people want to do is to use MyCare.scot to book appointments, so that’s one of our priorities.
In time, MyCare.scot will be able to do a wide range of different things, offering people more choice about when, where and how they access their health and social care information. As soon as we are confident that the existing functionality is working, we will start developing the next stages of the service, including features like booking appointments. Over time, MyCare.scot will cover health, social work, and social care to provide a comprehensive service.
Your information will be protected by the same safeguards that exist for your health and social care information generally. Only you and the people providing your care will have access, to provide you with the support you need. You can read more about the safeguards in place in Scotland’s health and social care data strategy.
ScotAccount provides you with a secure and simple way to access public services online, including MyCare.scot for health and social care.
Using ScotAccount helps keep your information safe and protects you against fraud. Designed with privacy in mind, you will only be asked to share the minimum amount of personal information that is needed to access a service.
Find out more about ScotAccount by watching this short video, and for a full list of services currently using it, visitmygov.scot. You can also read more about how ScotAccount was designed and how your information is protected in our blogs.
We are committed to ensuring that, as far as possible, everyone who wants to use digital options is able to do so. We have already carried out extensive equity, diversity and inclusion engagement work as part of MyCare.scot and will continue to co-design it with input from people with lived experience and their representatives, to ensure that it is as accessible as possible.
We know that MyCare.scotwon’t be right for everyone, so existing channels of communication and access will continue to be available alongside it. We are currently researching other channels and working with colleagues to ensure that all routes are equally represented to allow people maximum choice in how, when and where to access their information.
The first version of MyCare.scot has launched in Lanarkshire and will roll out into other areas of Scotland from April 2026. After the initial launch, we will publish more information on how we will scale and roll out the service across Scotland, including our plans for making the service available in some form across the whole of the eligible population from April 2026.
